Assistance for Hearing Impaired Patients

If you speak English and are hearing impaired, language assistance services, free of charge, are available to you. Deaf Community Advocacy Network: 1-248-332-3323.

Discrimination is Against the Law

Michigan Surgical Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Michigan Surgical Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Michigan Surgical Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    1. Qualified sign language interpreters.
    2. Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
    1. Qualified interpreters.
    2. Information written in other languages.

If you need these services, contact Allison Brauer, 586.880.2436.

If you believe that Michigan Surgical Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Allison Brauer, Chief Nursing Officer,
Michigan Surgical Hospital
21230 Dequindre
Warren, MI 48091
Phone: 586.880.2436 (direct line)
Fax: 586.759.0237
TDD: Deaf Community Advocacy Network: 1-248-332-3323
Email: abrauer@nshinc.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Allison Brauer, Chief Nursing Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services

Español

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

العربية

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1000-427-586-1 (رقم هاتف الصم والبكم: Deaf Community Advocacy Network 1-248-332-3323).

繁體中文

注意: 如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-586-427-1000 (Deaf Community Advocacy Network 1-248-332-3323)。

ܣܘܼܪܸܬ݂

ܙܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 1000-427-586-1 (Deaf Community Advocacy Network 1-248-332-3323)

Tiếng Việt

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-586-427-1000 (Deaf Community Advocacy Network 1-248-332-3323).

Shqip

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

한국어

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323)번으로 전화해 주십시오.

বাংলা

লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-586-427-1000 (Deaf Community Advocacy Network: ১-248-332-3323)।

Polski

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

Deutsch

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

Italiano

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

日本語

注意事項: 日本語を話される場合、無料の言語支援をご利用いただけます。1-586-427-1000(Deaf Community Advocacy Network 1-248-332-3323)まで、お電話にてご連絡ください。

Русский

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-586-427-1000 (телетайп: Deaf Community Advocacy Network 1-248-332-3323).

Srpsko-hrvatski

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-586-427-1000 (Deaf Community Advocacy Network- Telefon za osobe sa oštećenim govorom ili sluhom: Deaf Community Advocacy Network 1-248-332-3323).

Tagalog –Filipino

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-586-427-1000 (Deaf Community Advocacy Network: 1-248-332-3323).

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